Shipping & Return Policy

Shipping & Returns

Production Timeline:
Please note that our production time (2-5 business days) begins after you approve your digital preview. The faster you confirm the design, the sooner we can get your art onto your wall!

Production & Delivery:
All our products are "Made to Order." This means once you place an order, we produce it specifically for you. Processing typically takes 2–5 business days before your item is shipped from our nearest local facility to ensure the fastest delivery possible.

Returns & Exchanges:
Due to the personalized and made-to-order nature of our wall art, we do not accept returns or exchanges for change of mind.

Our Quality Guarantee:
Your satisfaction is our priority. If your item arrives damaged during transit or if there is a production error (such as a typo or incorrect item), we offer a free replacement guarantee. Please contact us within 14 days of delivery with a photo of the issue, and we will make it right immediately.

Cancellations:
You may cancel your order for a full refund within 2 hours of purchase. Once we have started the design process or sent your digital preview, a small design fee may apply if you choose to cancel. Once you have approved the preview and the item has moved to production, cancellations are no longer possible.